Auto-reproduce customer bugs with an AI QA agent
FixFirstly reads bug reports from your inbox, clusters duplicates, and dispatches an AI QA agent that signs into your app, reproduces the bug, and files a verified GitHub issue.
Scoped test account. Staging by default. Credentials encrypted. Sessions never logged.
Watch the agent reproduce a real bug.
Twelve users said checkout breaks on the second card attempt. The agent signs into your staging app, runs the steps, and comes back with a session replay and a stack trace.
12 user emails, all describing the same checkout failure, collapse into one verified bug.
The agent signs into your app with scoped test creds, walks the flow, and records every step.
“Submit clicked — no network request observed.”
2. Add item to cart
3. Go to /checkout
4. Enter card details
5. Click Pay — submit fires, no request
A GitHub issue lands in your repo with repro steps, console logs, and a replay link.
Test-case authoring is a tax engineers pay because their users won't. Your users already wrote the test cases. They're in your inbox.
Every channel. One inbox. Verified bugs.
Bug reports arrive from anywhere your users talk to you. FixFirstly clusters them, reproduces them, and sends the verified bugs straight to where your engineers already work.

“FixFirstly turned three days of triage into a Monday-morning ranked list. We shipped two fixes before lunch.”
— Engineering lead, B2B SaaS · 12-person team
A real issue the agent filed last week.
The agent runs on a leash. You hold it.
Scoped test account
You give the agent one test user with the permissions you choose. It never touches a real account.
Staging by default
Point it at staging. Production access is opt-in per workspace and requires a second confirmation.
Encrypted, never logged
Test credentials are encrypted at rest. They never appear in logs, traces, or replays.
Full audit trail
Every run ships with a transcript, a session replay, and a list of every network call the agent made.
Four steps. No new workflow.
Connect your inbox
Plug in Gmail, drop a CSV, or POST to the public API. Bug reports start flowing in minutes.
Cluster and prioritize
Twelve reports of the same checkout bug collapse into one cluster, scored by frequency, severity, and revenue impact.
Dispatch the agent
The AI QA agent signs into your app, walks the reported steps, and reproduces the bug on staging.
Verified GitHub issue
A clean issue lands in your repo with repro steps, a session replay, console logs, and the original user quotes.
You don't need a QA team. You need a verified bug.
Most SaaS companies between 1 and 15 engineers will never hire a QA lead. You read bug reports between feature work, guess which ones are real, and lose half a day reproducing them. FixFirstly tells you what to fix first, then proves the bug exists before it hits your sprint.
I built this because I was the engineer doing that triage at 11pm on a Tuesday.
The boring parts, done right.
AI classification
Every message is tagged bug, feature request, confusion, or billing — automatically, with sentiment and severity.
Semantic clustering
Vector embeddings group the same bug across different wordings, languages, and angry tones.
Priority scoring
Clusters are ranked by frequency, severity, and the plan tier of the users complaining.
Gmail, CSV, API
Ingest support email directly, upload a Zendesk export, or POST from your existing helpdesk.
GitHub integration
Verified bugs become issues in the repo you pick, with the labels and assignees you set.
Daily brief email
One email at 9am with the top five clusters, new reproductions, and what to fix first.
Public API
Pipe messages in and pull verified bugs out. Auth via API key, documented, rate-limited.
Bring your own LLM key
SOONPlug in your OpenAI or Anthropic key and run analysis on your own quota. Shipping next quarter.
Questions engineers ask.
You create a dedicated test user with the permissions you choose. Credentials are encrypted at rest, never logged, and used only inside a scoped sandbox. The agent cannot promote itself to other accounts and every login appears in your audit trail.
Stop guessing which bug is real.
Connect Gmail, paste a staging URL, and watch the agent reproduce a bug — as soon as we open access.
Free during early access. No credit card.